Minerva Pro

       All about real growth


Communication Strategies

Communication – it’s simple isn’t it?

If it is so simple, then why do we get it wrong so often?

Communication is essential to our everyday life. Effective communication avoids misunderstandings and enables us to connect. Communications is not just about talking; it includes listening, body language, effective questioning and assertiveness. Learn these skills and techniques and more to become an effective communicator.


How You Will Benefit:

  • Identify common communication problems and learn how to deal with them
  • Develop skills to ask questions that give you information you need
  • Learn what your non-verbal messages are telling others
  • Develop skills in listening actively and empathetically to others
  • Enhance your ability to handle difficult situations
  • Deal with situations assertively


What You Will Cover:

  • Creating positive relationships
  • Growing our self-awareness
  • Communication basics and barriers
  • Asking questions and listening skills
  • Body language
  • Communication styles
  • Creating a positive self-image
  • Frame of reference
  • Techniques for the workplace
  • Assertiveness


What is Included:

Instruction by an expert facilitator with real world experience

Small, interactive class with group discussion

Specialised manual

Personalised certificate on completion

Refreshments throughout the day, including lunch

Duration: 2 days

Price: $560 + GST


Minerva Pro NZ is an NZTE capability scheme provider. You may be eligible for up to 50% off the value of the course. Contact us to find out if you are eligible!

Booking 5 or more people? Contact us today to receive a bulk purchase advantage.